Ensure that the PPE (firefighting gear) has been thoroughly washed, decontaminated, and cleaned before sending it in to ensure prompt, quick, and professional repairs. TESIMAX will clean any contaminated gear appropriately and charge for this before an inspection can be performed. Defective PPE (firefighting gear) should always be professionally repaired to ensure that the protective equipment continues to fulfill its protective functions. Repairs must be carried out in accordance with applicable safety standards and the manufacturer's recommendations. We recommend that you have all repairs carried out directly by the manufacturer (TESIMAX) or by an authorized service pool partner.
If you have any further questions or need assistance, please let us know. We would be happy to help!
In cooperation with our authorized service pool partner, we can take care of the cleaning and disinfection of PPE (firefighting gear) for you. Cleaning includes:
To expedite the process and return, please fill out the "TESIMAX SERVICE CHECK-IN REPAIR CERTIFICATE" form. You can find this in the extended user manual of the fire service clothing instructions (QR code). This allows us to process your repair request more efficiently and initiate the necessary steps more quickly. Please ensure that all required information is fully completed.
If you need the form or have any questions, please let us know: service@tesimax.de
If you have any questions about selecting the right protective clothing, we would be happy to speak with you in person. It's important to consider the right level of protection and comfort, and it's a great way to get to know TESIMAX's operational and service clothing. If you are interested in the current model series, please let us know, and we will be happy to help you find the right options for your needs. The following consultations can be offered:
For further questions, appointments, and your customized quote, please email: service@tesimax.de.
